Shipping policy
Shipping Policy Template
Every shipping policy is different and there is no one-size-fits-all approach. But this template should help you design your own.
A well-thought-out shipping policy not only helps you proactively set the right expectations around shipping times and costs, but it also becomes an asset whenever customers come with questions about their orders.
Template:
ORDER PROCESSING:Please allow 1-3 business days to process your order. Expect an email within 1-3 business days to let you know your order is on the way! STORE PICKUP - 3535 University Blvd West Kensington, MD 20895Orders can be picked up Friday-Saturday, from 1-4pm. An email will be sent when your order is ready for pickup. DOMESTIC SHIPPING RATES AND ESTIMATES:For simple flat rate shipping: We offer $Free shipping to Hollistic Human Patrons.
REFUNDS, RETURNS AND EXCHANGESWe accept returns up to 3 days after delivery, if the item is unused and in its original condition, and we will refund the full order minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at info@hollistichuman.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at info@hollistichuman.com. |